Terms and Conditions

The minimum age for Paintball is 12 or in year 7. This means all players must be in year 7 and at least 11 years old.

Our 100% money-back guarantee is only available to bookings that are booked at least 7 days in advance and cancelled within 48 hours of the booking being made. All cancellations should be made via email to avoid any time discrepancies that may arise. Please email enquiries@paintballraiders.co.uk to do this.

All bookings beyond 48 hours of being made are strictly non-refundable.

Any bookings that are within 7 days of the event date are not transferable to another date.

Once your event is confirmed on your chosen date, any changes to that date by you for your event is subject to an administration fee of £20.

If you do wish to change the date of the event we must have payment and confirmation of the new date chosen by the time of your original booking date. Any booking that is changed must be taken within 6 months of the original date and is subject to availability.

All our games will run unless we are told otherwise by the Government or another Governing body. For any events cancelled due to circumstances beyond our control ( which may include but not be limited to acts of God, Government restrictions, Natural Disasters etc, no refunds will be given. However all groups will be offered full flexibility on rebooking a new Event date free of charge which will be valid for 12 months from the original date.

Players should at all times be courteous and respectful to Paintball Raiders staff and their fellow players. Failure to comply with this could result in you being evicted from the games and asked to leave the site. In the event of doing so you will not be offered or entitled to a refund of any monies paid.

Players must arrive on site in good time for your specified start time. Players must be present for the Safety briefing and failure to do this could lead to your event being cancelled and no refunds or amendments will be offered.

Group organisers are fully responsible for any unpaid monies that are left outstanding on the event day.

Your booking is only confirmed once you have received you booking email confirmation from us. On receipt of this confirmation you must check all the details are correct as amendments may not be possible at a later date.

Any player who fails to attend for their given game or does not buy a Paintball package at the start of their day may be liable to pay the full price of £8 per 100 paintballs used.
Players who don’t show up or who drop out affect the games in a negative way as we have reserved spaces for you, booked our staffing numbers, lost out on other players or packages turned away due to gases being at full capacity.

Additional Paintballs can only be purchased on site and you are not permitted to bring your own in any circumstances. Paintball prices are subject to change at any time.

We operate in all weather conditions unless deemed unsafe by ourselves on any given day.

In the event your game is cancelled by Paintball Raiders due to severe weather conditions a refund will not be offered as this is out if our control. However a change of date will be offered and at no charge to yourself.

All players are required to sign a disclaimer form before participating in any games. False information could affect the safety and security of our staff and customers and also invalidate your insurance, therefore it is imperative that you are totally truthful.

Paintball Raiders reserves the right to change the terms and conditions hereby written at any time without warning.